| Read 161-180 Reviews out of 7,129 All content is posted anonymously by employees working at Turo. Plus, the options available far exceeded the standard rental car fare. I applied through other source. Turo refused to give me my money back after knowing the battery died at no fault of mine. The host we had was great and very communicative. A free inside look at company reviews and salaries posted anonymously by employees. Had it not been for my need for the vehicle I would have never rented from Eric because of the $50+ fee for cleaning. Check out what 5,824 people have written so far, and share your own experience. Once the turbo trainer was only resorted to in the worst of winter conditions or for pre-race warm-ups. The experience we had being hosted by Derrell through Turo was spectacular. And assure me that my identity is safe. With its affordable price and great user reviews, the Kinetic rock and roll Smart trainer is our number one choice. Though, each driver had to register their license through Turo, which is a reasonable and wise request. I’m appreciative for the work of the representative that helped me. I highly recommend Turo and definitively recommend Derrell as a host as he was very accessible, communication was swift, and the car was in superb conditions. The car was clean and drove nicely. It was easy to communicate with the car owner, and he was very responsive. We hung up and I tried the chat, and it wasn't working. Thank you for such a great service. If you don’t rate and review in that time, you won’t be able to do so. I had my car set up with a max of 200 miles a day which was high compared to most cars on there. They also have really nice cars and very affordable and the hosts are so nice as well. From start to finish the process was easy. I then reached out via their chat feature. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. This made renting a car very diffult to go all the way through. Both convenience and communication were spot on! Do you agree with Turo’s 4-star rating? We love that we didn't have to pay extra to add drivers like we would have with a big rental company. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. I was desperate though. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). Application. The customer service agent on the phone told me to re-enter my credit card information on the website. I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. I'm a host and rent two of my vehicles. I’ll also be sure to read closely before accepting rentals in the future. Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. 167 Turo reviews. Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. Turo’s team and culture are the best that I have ever had the opportunity to be part of. Clear communication with easy pickup for first time Turo user. It’s easy to use and provides a way better option than using the traditional rental companies. Brett from the TURO insurance department made up an incident that a renter caused claiming it existed already though it was clearly not there. Overall, I found Turo's customer service very disappointing. Earn extra cash by sharing it on Turo. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? However, the ENTIRE reason we went with Turo instead of a less expensive, traditional rental car company is that we could be guaranteed a 4-wheel drive car, since it's listed in the car features. Had to use Google and other community sites to see what information is safe and not safe. I would use Turo again. He let me know via email that day that it would take longer to fix the glitch in their system. | Read 81-100 Reviews out of 8,377 80 miles from my hotel. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). I followed-up, but still no reply. When I went to do this on their website, I discovered I was eligible for an additional 7+ day trip discount, which would give me a small refund even with the added cleaning fee. People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. I can't believe people are doing this. Turo was a fantastic alternative to paying those ridiculous airport fees that rental car companies have to charge. | Read 41-60 Reviews out of 6,010 Check out what 8,089 people have written so far, and share your own experience. Thank god I have a vehicle of my own. We have had renters face scratch level incidents that got cleared through TURO, however, our latest TURO host experience after providing the evidence was not a pleasure at all. Now that RelayRides has changed into Turo.com, they have changed their focus as well. I wish there were another competitor so I could take my business elsewhere. A free inside look at company reviews and salaries posted anonymously by employees. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. I’ll continue to rent from Turo but I will not rent from Eric again. The ride was fun and smooth. Excellent service, excellent operator. Turo is really good and convenient. At least the car ran and drive good with no problems. This review is for the Turo customer service runaround I received. It was a good experience overall. On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… Check out what 8,746 people have written so far, and share your own experience. What! Do you agree with Turo’s 4-star rating? All rights reserved. Actually better and easier than renting a vehicle from an airport rental car agency. Check out what 7,828 people have written so far, and share your own experience. But then there’s always the question of what happens when someone crashes your car. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. Goodbye Airport Rental Companies. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. Lol... That's like grocery stores charging an entry fee. They did NOTHING to help resolve the issue and JUST wanted to collect the money. That's 10 years folks. I could've went with a rental company. Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." Bad business indeed. Which looked ready bad on me. Lol!!! Turo: the company that lets you rent your personal car out for money. Turo made it easy for me to rent a vehicle in my neighborhood. During this most recent experience Turo customer service went above and beyond to find me a late notice rental after a same day rental was canceled. Do you agree with Turo’s 4-star rating? A free inside look at company reviews and salaries posted anonymously by employees. That did not work. You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. I bet some people would pay the gas pump fee. Once a trip has ended, you have 10 days to rate the trip and write a review. That's like a gas station charging a separate fee just to use the gas pump. Original review: Aug. 20, 2020. I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. Do you agree with Turo’s star rating? | Read 101-120 Reviews out of 8,089 We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback Find the perfect car for your next adventure, or make extra money by renting out your car through Turo.List your car for free in minutes. I was disappointed by the renters ability to mandate a fee before returning the vehicle. But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area If you are considering to host your car, think twice. 165 Turo reviews. I'm so grateful it exists. Our experience with Turo was great! | Read 221-240 Reviews out of 8,746 It was every thing I wanted for my first Turo car share experience! Turo is amazing! I have not paid the excessive fee and would love to have it removed. He responded saying he had made a mistake with the listing. © 2021 Trustpilot A/S. © 2021 Trustpilot A/S. Would reccomend using Kash's cars through Truro again. This is the Turo company profile. This was a great experience! I was charged a deliver and trip fee totaling $166 after seeing my agreement. Before signing off, I made it clear I wanted to cleaning fee added, and the additional discount applied. I swear, as a society, we get dumber by the decade. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. Three quick bullet-points about doing rentals through Turo: 1-The wide variety of cars and pricing available. As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. Would do it again for sue, This is the most racist site ever cater to whites terrible experience I saved the lies and the proof of how bad turo is my lawyer is working on it. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. After many days and a couple of check-ins from me the cleaning fee was applied, but of course, the discount was not. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. The car was great--exactly as advertised. Rebounding strongly from COVID-19 !Turo wants me to give them money for using the turo app. Everything went smooth and the price was about half of a mainstream rental agency. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. Friendly, easy to use app, and cheaper than Enterprise. There needs to be more clear instructions between what information is allowed to show a host and how much of that info. Interview. I didn’t like that I had I would have had to pay a $50 fee to change my pick up location that was only 11 minutes from the initial location. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. NEVER rent through Turo, they WILL not cover you. FJ was clean and ready to go, great vehicle for snowy roads. I interviewed at Turo (London, England) in May 2018. | Read 21-40 Reviews out of 8,021 I then ran the same search through Turo and confirmed that prices were anywhere from 25% – 50% cheaper even after taxes.Of course the other advantage is that you can bypass the pickup counter at some airports. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some While I was searching vehicl… Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… It’s pretty straight forward. Lol. It took a little time to get an account set up, but that's ok. Our trip was great, the car was spotless and Ppe items were provided for free! Check out what 7,129 people have written so far, and share your own experience. All rights reserved. Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. I’ve never written a review and this is how you know I was so very disappointed. The car was sufficient eventhough over priced. | Read 81-100 Reviews out of 5,824 I had a blast thanks for the experience, first time but not my last. Do you agree with Turo’s star rating? I'm just so thankful my son suggested we look at Turo! This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. Host status is ALL-STAR HOST. My host was amazing, great customer service and extremely helpful with my own car issues! This was my first Turo experience and won’t be my last!!! They response quickly and professionally. Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. After chatting back and forth for over an hour, the agent told me I would hear back over email within the day. Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. Great host! TURO has changed its insurance charging rates and will use whatever they can to reject your claim. Got a car? Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. The app was a seamless experience and the handoff was well coordinated. The person helping me had stopped responding to my emails so I called customer service who told me my issue could only be addressed by agents via the chat. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. Check out what 8,021 people have written so far, and share your own experience. Do you agree with Turo’s star rating? I will definitely plan to use them again in the future when we need to rent a car. 3-We have met many great people along the way. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. It was exactly what we needed. Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. $15 to $60 dollars a day! Turo charged me $260 in misc fees when the battery died on the car I rented. The process to get approved was a little complicated, but necessary in order to protect the car owner and the renter. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. Bad business indeed. The process was simple. Once you submit a review, you can’t edit it. I will definitely use Turo again. The process took 2 weeks. 164 Turo reviews. Do you agree with Turo’s 4-star rating? What the f***! Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. A f***ing day!!! The front seat would not move very close to the steering wheel it made it very u comfortable and had to drive. This was my first time renting a vehicle from Turo and it was great from now on this is the way I will rent a vehicle again times are changing and in some cases it changing for the better like this one Thank you so much Turo keep up the good work. Sounds pretty straightforward, right? When I went to complete the update an error popped up on the website. I responded but did not receive a reply. I called back and the new customer service agent was magically able to help, but said the issue would have to escalated to a higher person, and I would receive follow-up via email. 2-The app/web interface is easy to use. If it wasn't for Turo, I'd never be able to afford to get home to see my family. If you are considering to host your car, think twice. On average renting out our cars, we do not have issues overall. Do you agree with Turo’s star rating? Check out what 6,010 people have written so far, and share your own experience. Check out what 8,377 people have written so far, and share your own experience. Here are some of the key takeaways. Also got the car on a low tank. 1. I was a bit pressured to go with the fee and rental because of my circumstance. | Read 61-80 Reviews out of 7,828 Uber would be too expensive and top rental car companies are too expensive. Business review, new plans, & exciting updates for hosts. The car we rented was in excellent shape and exactly as described on the website. I had an awesome experience with Turo. Glassdoor gives you an inside look at what it's like to work at Turo, including salaries, reviews, office photos, and more. for a total of 90 dollars wasted on Uber rides. Then, I did not hear from him for several days. 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